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If you have forgotten your password it can be reset. This is a manual process and can be initiated by sending an email to:
The email should be sent from the email address you used to set up your Transum subscription account in order to authenticate your request. This may take a while depending on the time you submit the request but I will endeavour to process it as quickly as possible.
You will be sent a new password. Transum does not have access to your current password as it is encrypted in the database. Tom Scott explains in a
how this works.
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